We are an IT support company with years of experience within the IT industry which wants to help you get the most out of your IT investment.
After working within other IT support companies we realised that things weren't as good as they should be... They had the capability to prevent so many of the problems they were dealing with yet they didn't! It was frustrating for everyone involved only seeing their IT support company when there was a problem. This shouldn't be the case!
We currently have 3 variations of our CAP program. CAP standard, CAP plus and CAP lite. All of the CAP packages are specifically designed solutions that reduce computer problems and help you get the most out of your IT investment.
CAP Lite is our basic pro-active package. With this package you will receive all the benefits of a pro-active solution plus you get inclusive telephone support and will receive a discounted support rate for any support you do require.
Some of the benefits you will receive as part of our pro-active service are:
- Automated Windows updates
- Monthly report on updates
- Automated Microsoft office updates
- Month report on updates
- PC Inventory / Computer Audit’s
- Network Monitoring
- Windows Event monitoring
- Weekly, Fortnightly or Monthly Reports by email
Our CAP standard package has the same benefits as CAP lite but includes unlimited telephone and remote support to help deal with any issues that may arise.
Our CAP Plus package is all our inclusive solution. It is bundled with Unlimited Telephone, Remote and On-site support to deal with any support issues that may arrise. If you feel that you would like to have the peace of mind knowing that you would be covered if any support issues were covered then maybe our CAP Plus package would suit you more.
With Brid Servers as your IT support partner we could provide you with one of our 3 main CAP support packages all designed to prevent common problems that can be avoided with a regular maintanance. We can also supply you with any of your IT requirements from new workstations to a new server. For a full list of our services call us today!
We could start protecting your IT investment today!